PAINTOSS CANCELLATION POLICY

We may be constrained to cancel a transaction under the following circumstances:

• If the buyer did not pay. (The buyer may be flagged for a payment not received, chargeback, or cancelled payment.)
• If you agree with us to cancel the transaction before dispatch.
• Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the order has not started already.
•  If we decide to refuse service to the buyer, and if the buyer has already paid, we will issue a full refund, including postage.
• The buyer did not receive the item(s) ordered after a 30 days maximum time.
• The buyer and seller agreed that the buyer could return the item to the seller for a refund. The seller has received the returned item and issued a refund to the buyer for the item. (Refunding postage is optional)

All cancellations must follow these policies:

• The order meets one of the above criteria.
• The buyer has not yet received their item. (Received orders don’t qualify for cancellation.)
• The seller refunds the buyer in full, except as described above.
• The cancellation meets all of Paintoss’s policies.